Checkout

I can’t check out — what should I do?

If you're having trouble checking out, please try the following steps:. If the issue persists, please contact Customer Care here, and we'll be happy to help!.

My discount code isn't working!

We're sorry to hear you're having trouble with your promo code! Here are a few things to check:. Before applying, please ensure your code meets all listed requirements. You can view all specific terms and conditions here. If you're still having troub

How can I apply a discount code?

To use a discount code or gift card on our website, please type your code into the "gift card or discount code" box at the checkout page. Then press the APPLY button. To apply a discount code or gift card on our app, please ensure you are submitting

Can I use my gift card online or in-store?

Gift cards and credit notes are redeemable only through the channel they were issued:. Unfortunately, they are not interchangeable between online and in-store purchases. If you have any questions or need help, please contact our Customer Care team.

Check Gift Card Balance

To check your online gift card balance, please head to the following page and enter your gift card code:. https://allyfashion.com/apps/gkt/checkBalance. If you have a physical/store gift card, this cannot be checked or redeemed online. Please contact

What payment method can I use?

We want your online shopping experience to be as effortless as possible — so we offer a variety of payment options to suit your preferences. Currently we accept:. Feel free to choose the payment method that works best for you!