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allyfashion-com

We want your online shopping experience to be as effortless as possible &#x2014; so we offer a variety of payment options to suit your preferences. Currently we accept:&#xA0;<ul><li style="font-family: Inter; font-size: 14px;">American Express - online only</li><li style="font-family: Inter; font-size: 14px;">Apple &amp; Google Pay</li><li style="font-family: Inter; font-size: 14px;">Mastercard &amp; VISA</li><li style="font-family: Inter; font-size: 14px;">Paypal</li><li style="font-family: Inter; font-size: 14px;">Shop Pay</li><li style="font-family: Inter; font-size: 14px;">Union Pay</li><li style="font-family: Inter; font-size: 14px;">Afterpay, Klarna and Zippay</li><li style="font-family: Inter; font-size: 14px;">Ally Fashion online gift cards</li></ul><img src="https://attachments.gorgias.help/r1WE86rgJ12J4Mvg/hc/0l9dY2VLrWxrZkLp/2025052706-85e31e8f-7be4-4645-b8b7-cb4a149c50a9-capture.png" style="width: 300px;" class="fr-fic fr-dib">Feel free to choose the payment method that works best for you!

We want your online shopping experience to be as effortless as possible — so we offer a variety of payment options to suit your preferences. Currently we accept:. Feel free to choose the payment method that works best for you!

What payment method can I use?

Checkout

How long does shipping take?

How can I track my order?

Why does my order status say "Unfulfilled"?

My tracking information says “Cancelled.” What does this mean?

When will I receive my order?

How much does shipping cost?

Do you offer click & collect?

Do you ship internationally?

Shipping

What is your return policy?

How do I return an item?

Can I return an online order in store?

Can I return sale items?

How do I exchange an item?

Can I return a gift voucher?

I am outside of the returns policy, can I return?

Can I be refunded to a different payment method?

I returned my order, when will I receive the refund?

Do you return the shipping charge?

I'm having trouble generating my return label — what should I do?

When will my exchange order ship?

What is an Instant Exchange and how does it work?

Returns & Exchanges

I haven't received my order confirmation email?

I need to update my delivery address — what should I do?

Can I cancel or change my order?

I've received a faulty item, what are my options?

I've received the wrong item, what can I do?

I'm missing an item! What should I do?

I haven't received my gift card email?

Order Issues

I can’t check out — what should I do?

My discount code isn't working!

How can I apply a discount code?

Can I use my gift card online or in-store?

Check Gift Card Balance

How can I check stock in store?

Will my size be back in stock?

Do you sell gift cards?

How do I pick the right size?

Is the You + All range available in Ally Fashion stores?

Do you sell boots/hats in store?

Products

Can I join the Ally Rewards Program?

How do I earn Rewards Points?

How do I redeem Rewards Points?

I've purchased in store, will I receive points for this?

I haven't received my birthday voucher?

Account Deletion

I haven't received my Welcome Reward?

I forgot my password!

Ally Rewards & Account

What payment method can I use?Updated 4 days ago