What is your return policy?Updated 5 days ago
We’re sorry things didn’t work out for you, here’s the good news: You get 45 days to return your items starting from the day of shipment.
Here’s the fine print:
- All tags must still be attached on the product, including the care instructions/size tag and barcode tag.
- Items must be unworn and unwashed (except to try on size).
- NO returns or exchanges on bodysuits / leotards, beauty products, pierced jewellery, headphones, underwear, stockings, swimwear, facemasks, hair accessories, hats, pillows, nail accessories & drinkware unless it meets the Statutory Rights outlined by the ACCC.
- NO refunds on sale items discounted at 40% off or over – These items can only be returned for an online credit.
- All menswear, bags, shoes & kids wear that were originally purchased online can only be returned to our online warehouse - They cannot be returned in store.