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<span data-offset-key="7a4i3-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Unfortunately, we are unable to amend orders once they have been placed. This includes cancellations and changing delivery. If you would like to make a return please visit&#xA0;<a href="https://allyfashion.com/return-exchange" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255); color: var(--main-primary); text-decoration: none !important; font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap;" target="_blank">https://allyfashion.com/return-exchange</a>.

Unfortunately, we are unable to amend orders once they have been placed. This includes cancellations and changing delivery. If you would like to make a return please visit https://allyfashion.com/return-exchange.

Can I cancel or change my order?

Order Issues

How long does shipping take?

Do you offer click & collect?

Do you ship internationally?

Shipping

What's your return policy?

How do I return an item?

Can I return an online order in store?

Can I return sale items?

How do I exchange an item?

Can I return a gift voucher?

I am outside of the returns policy, can I return?

Can I be refunded to a different payment method?

Have you received my returned items?

Do you return the shipping charge?

I can't find my return label!

Returns & Exchanges

I've received a faulty item, what are my options?

I've received the wrong item, what can I do?

I'm missing an item! What should I do?

I can't checkout, please help!

My discount code is not applying

Checkout

How can I check stock in store?

Do you restock items?

Do you sell gift cards?

How do I pick the right size?

Products

Can I join the Ally Rewards Program?

How do I earn Rewards Points?

How do I redeem Rewards Points?

I've purchased in store, will I receive points for this?

I haven't received my birthday voucher?

Ally Rewards

Can I cancel or change my order?Updated a year ago