Thank you for your interest in joining the Ally Fashion team — we’re always excited to welcome passionate, fashion-forward individuals!. At Ally, we’re proud to foster a vibrant and supportive culture where our team members are encouraged to grow bot

Thank you for your interest in joining the Ally Fashion team &#x2014; we&#x2019;re always excited to welcome passionate, fashion-forward individuals!At Ally, we&#x2019;re proud to foster a vibrant and supportive culture where our team members are encouraged to grow both personally and professionally. If you live for fashion, thrive in a fast-paced environment, and love delivering great customer service, we want to hear from you!&#x1F517; View our current job openings&#xA0;<a data-fr-linked="true" href="https://allyfashion.com/pages/careers-page" id="isPasted">here</a>.If you&#x2019;ve seen a hiring sign at one of our stores but can&#x2019;t find the role listed online, we recommend reaching out to the store directly for more information.We wish you the best of luck &#x2014; and hope to welcome you to the Ally family soon!

How can I work for Ally?

Thank you for applying to join the Ally Fashion team — we truly appreciate your interest!. While we’re grateful for every application we receive, please note that only shortlisted candidates will be contacted. If you haven’t heard from us, it means y

Thank you for applying to join the Ally Fashion team &#x2014; we truly appreciate your interest!While we&#x2019;re grateful for every application we receive, please note that only shortlisted candidates will be contacted. If you haven&#x2019;t heard from us, it means your application is still under consideration or that other candidates have been progressed for the role.We encourage you to keep an eye on our <a data-fr-linked="true" href="https://allyfashion.com/pages/careers-page" id="isPasted">Careers</a><a data-start="596" data-end="613" rel="noopener">&#xA0;page</a> for future opportunities that may be a great fit.Thank you again, and we wish you all the best in your job search!

I applied for a job but haven't had an update?

Return Order

Track Order

Report Issue

allyfashion-com

Careers

How long does shipping take?

How can I track my order?

Why does my order status say "Unfulfilled"?

My tracking information says “Cancelled.” What does this mean?

When will I receive my order?

How much does shipping cost?

Do you offer click & collect?

Do you ship internationally?

My package has been returned to sender — what should I do?

Shipping

What is your return policy?

How do I return an item?

Can I return an online order in store?

Can I return sale items?

How do I exchange an item?

Can I return a gift voucher?

I am outside of the returns policy, can I return?

Can I be refunded to a different payment method?

I returned my order, when will I receive the refund?

Do you return the shipping charge?

I'm having trouble generating my return label — what should I do?

When will my exchange order ship?

What is an Instant Exchange and how does it work?

Why is the return option disabled for my order?

Returns & Exchanges

I haven't received my order confirmation email?

I need to update my delivery address — what should I do?

Can I cancel or change my order?

I've received a faulty item, what are my options?

I've received the wrong item, what can I do?

I'm missing an item! What should I do?

I haven't received my gift card email?

I used the wrong email when placing my order — what should I do?

My order is late or missing.

Order Issues

I can’t check out — what should I do?

My discount code isn't working!

How can I apply a discount code?

Can I use my gift card online or in-store?

Check Gift Card Balance

What payment method can I use?

Checkout

How can I check stock in store?

Will my size be back in stock?

Do you sell gift cards?

How do I pick the right size?

Is the You + All range available in Ally Fashion stores?

Do you sell boots/hats in store?

Products

Can I join the Ally Rewards Program?

How do I earn Rewards Points?

How do I redeem Rewards Points?

I've purchased in store, will I receive points for this?

I haven't received my birthday voucher?

Account Deletion

I haven't received my Welcome Reward?

I forgot my password!

Ally Rewards & Account

I can't add or remove an item from my cart — what should I do?

Prices are displaying incorrectly — how do I fix it?

Technical Issues

Where are your stores located?

Why is the in-store price different from the online price?

What is your in store returns policy?

In Store Information