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<p id="isPasted"><span style="font-family: Inter; font-size: 14px;">Australian Standard Shipping:&#xA0;</span></p><table style="width: 100%;"><tbody><tr><td style="width: 50%; text-align: center;"><strong>Order Detail</strong><br></td><td style="width: 50%; text-align: center;"><strong>Cost</strong><br></td></tr><tr><td style="width: 50%; text-align: center;">Orders Under $90</td><td style="width: 50%; text-align: center;">$8.99</td></tr><tr><td style="width: 50%; text-align: center;">Orders Over $90</td><td style="width: 50%; text-align: center;">Free Standard Shipping&#xA0;</td></tr></tbody></table><p><br></p><p><span style="font-family: Inter; font-size: 14px;">Australian Express Shipping:&#xA0;</span></p><table style="width: 100%;" class="fr-table-selection-hover"><tbody><tr><td style="width: 50%; text-align: center;"><strong>Order Detail</strong><br></td><td style="width: 50%; text-align: center;"><strong>Cost</strong><br></td></tr><tr><td style="width: 50%; text-align: center;">All Express Orders</td><td style="width: 50%; text-align: center;">$12.99</td></tr></tbody></table><p><br></p><p><span style="font-size: 14px; font-family: Inter;">New Zealand Standard Shipping:&#xA0;</span></p><table style="width: 100%;"><tbody><tr><td style="width: 50%; text-align: center;"><strong>Order Detail</strong><br></td><td style="width: 50%; text-align: center;"><strong>Cost</strong><br></td></tr><tr><td style="width: 50%; text-align: center;">Orders Under $100NZD</td><td style="width: 50%; text-align: center;">$14.00NZD</td></tr><tr><td style="width: 50%; text-align: center;">Orders Over $100NZD</td><td style="width: 50%; text-align: center;">Free Standard Shipping</td></tr></tbody></table><p><br></p><p><span style="font-size: 14px; font-family: Inter;">New Zealand Express Shipping:&#xA0;</span></p><table style="width: 100%;"><tbody><tr><td style="width: 50%; text-align: center;"><strong>Order Detail</strong><br></td><td style="width: 50%; text-align: center;"><strong>Cost</strong><br></td></tr><tr><td style="width: 50%; text-align: center;">All Express Orders</td><td style="width: 50%; text-align: center;">$25.00NZD</td></tr></tbody></table><p><br></p><p><span style="font-family: Inter; font-size: 14px;">Rest of World - Standard Shipping Only:&#xA0;</span></p><table style="width: 100%;"><tbody><tr><td style="width: 50%; text-align: center;"><strong>Order Detail</strong><br></td><td style="width: 50%; text-align: center;"><strong>Cost</strong><br></td></tr><tr><td style="width: 50%; text-align: center;">Orders Under $250AUD</td><td style="width: 50%; text-align: center;">$25.00AUD</td></tr><tr><td style="width: 50%; text-align: center;">Orders Over $250AUD</td><td style="width: 50%; text-align: center;">Free Standard Shipping</td></tr></tbody></table>

Australian Standard Shipping:. Australian Express Shipping:. New Zealand Standard Shipping:. New Zealand Express Shipping:. Rest of World - Standard Shipping Only:

How much does shipping cost?

Shipping

How long does shipping take?

How can I track my order?

Why does my order status say "Unfulfilled"?

My tracking information says “Cancelled.” What does this mean?

When will I receive my order?

Do you offer click & collect?

Do you ship internationally?

What is your return policy?

How do I return an item?

Can I return an online order in store?

Can I return sale items?

How do I exchange an item?

Can I return a gift voucher?

I am outside of the returns policy, can I return?

Can I be refunded to a different payment method?

I returned my order, when will I receive the refund?

Do you return the shipping charge?

I'm having trouble generating my return label — what should I do?

When will my exchange order ship?

What is an Instant Exchange and how does it work?

Returns & Exchanges

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I need to update my delivery address — what should I do?

Can I cancel or change my order?

I've received a faulty item, what are my options?

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I'm missing an item! What should I do?

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Order Issues

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Can I use my gift card online or in-store?

Check Gift Card Balance

What payment method can I use?

Checkout

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Do you sell gift cards?

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Is the You + All range available in Ally Fashion stores?

Do you sell boots/hats in store?

Products

Can I join the Ally Rewards Program?

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Account Deletion

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Ally Rewards & Account

Order Detail	Cost
Orders Under $90	$8.99
Orders Over $90	Free Standard Shipping

Order Detail	Cost
All Express Orders	$12.99

Order Detail	Cost
Orders Under $100NZD	$14.00NZD
Orders Over $100NZD	Free Standard Shipping

Order Detail	Cost
All Express Orders	$25.00NZD

How much does shipping cost?Updated 4 days ago