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allyfashion-com

Placed and order and need your tracking details?&#xA0;Once your order has been dispatched from our warehouse, you&#x2019;ll receive a shipping confirmation email. This email will include your tracking number, courier details, and a link to track your parcel.Please note: This email is sent only after your order has shipped, which may be a few days after your purchase depending on handling times.For further information on delivery, please see&#xA0;<a data-fr-linked="true" href="https://allyfashion.com/pages/faq?hcUrl=%252Fen-US%252Fhow-long-does-shipping-take-484065" id="isPasted">How long does shipping take?</a>

Placed and order and need your tracking details?. Once your order has been dispatched from our warehouse, you’ll receive a shipping confirmation email. This email will include your tracking number, courier details, and a link to track your parcel. Pl

How can I track my order?

Shipping

How long does shipping take?

Why does my order status say "Unfulfilled"?

My tracking information says “Cancelled.” What does this mean?

When will I receive my order?

How much does shipping cost?

Do you offer click & collect?

Do you ship internationally?

What is your return policy?

How do I return an item?

Can I return an online order in store?

Can I return sale items?

How do I exchange an item?

Can I return a gift voucher?

I am outside of the returns policy, can I return?

Can I be refunded to a different payment method?

I returned my order, when will I receive the refund?

Do you return the shipping charge?

I'm having trouble generating my return label — what should I do?

When will my exchange order ship?

What is an Instant Exchange and how does it work?

Returns & Exchanges

I haven't received my order confirmation email?

I need to update my delivery address — what should I do?

Can I cancel or change my order?

I've received a faulty item, what are my options?

I've received the wrong item, what can I do?

I'm missing an item! What should I do?

I haven't received my gift card email?

Order Issues

I can’t check out — what should I do?

My discount code isn't working!

How can I apply a discount code?

Can I use my gift card online or in-store?

Check Gift Card Balance

What payment method can I use?

Checkout

How can I check stock in store?

Will my size be back in stock?

Do you sell gift cards?

How do I pick the right size?

Is the You + All range available in Ally Fashion stores?

Do you sell boots/hats in store?

Products

Can I join the Ally Rewards Program?

How do I earn Rewards Points?

How do I redeem Rewards Points?

I've purchased in store, will I receive points for this?

I haven't received my birthday voucher?

Account Deletion

I haven't received my Welcome Reward?

I forgot my password!

Ally Rewards & Account

How can I track my order?Updated 4 days ago